Constructing (not just “creating”) Amazing Customer Experiences

Offering amazing online experiences aren’t just created; they’re constructed. Knowing how to construct them isn’t something to approach carelessly; it requires thought, planning, and the right tools. This article offers specific ways to construct amazing customer experiences and the considerations and skills your IT and Marketing teams need to secure.

Digital Transformations in Legacy IT Systems (Adding Automation & Orchestration to Your IT Strategy)

Digital Transformation is a loaded topic, meaning a lot of different things depending on your business type, industry(s) served, and size. In this article, learn how cloud orchestration tools can help you monitor, dynamically scale, and secure your IT systems.

The Importance of Secure Remote Access

Secure Remote Access isn’t a nice-to-have; it’s a must-have for today’s remote workers. This article discusses some of the more common types of remote vulnerabilties companies face, and how the use of Zero Trust-based Remote Access tools and policies can help secure your systems from hackers.

Effective Recognition Programs for Remote Teams

Employee engagement and employment recognition solutions come in all flavors, from the very simple, to the very costly and complex. This article teaches you how to create your own employee recognition program that is easily administered and can cost as little or as much as your team can afford.

Intranet

This is a Sharepoint site I built for an IT reseller to the federal government. It’s designed to offer a one-stop-shop for Sales to find information about events, research reports, and more.

What Does a Campaign Manager Do?

What exactly IS a Campaign Manager? For that matter, what IS a campaign and why are these marketing experts the new unicorns of marketing? Find out in this article by Chris Souther.